
Refund and Return Policy – DETOXHANDA
At DETOXHANDA, we want you to be completely satisfied with your purchase. If you need to return a product, please review the following policy.
1. Return Eligibility
Items must be returned within 30 days of the purchase date.
Products must be unused, in their original condition and packaging.
Proof of purchase is required for all returns.
2. Items Not Eligible for Return
Digital products, downloadable content, and gift cards.
Used, damaged, or altered products.
Clearance or final sale items.
3. Refund Process
Once we receive your return, we will inspect the item and notify you of approval or rejection.
Approved refunds will be processed within 7-10 business days via the original payment method.
Shipping fees are non-refundable unless the return is due to an error on our part.
4. Exchanges
We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.
5. Return Shipping
Customers are responsible for return shipping costs unless the item was incorrect or defective.
We recommend using a trackable shipping service to ensure the safe return of your item.
6. How to Initiate a Return
To request a return, please contact our customer service team at info@detoxhanda.xyz or call 307-621-0431. We will provide further instructions to facilitate your return.